No sales pitch. No obligation. Just a conversation about whether we can help.
We respond to all enquiries within 24 hours. Most initial conversations happen over email or video call—we'll suggest next steps based on what you're dealing with.
42 Threadneedle Street
London EC2R 8AY
United Kingdom
Monday - Friday: 9:00 - 17:30
Saturday - Sunday: Closed
After you reach out, we'll typically schedule a 30-minute exploratory call to understand your situation. We'll be honest about whether we're the right fit—if we're not, we'll tell you and potentially recommend someone who is.
If it seems like a good match, we'll propose a specific engagement scope and timeline. No generic proposals, just a clear plan based on your actual needs.
Tell us what's slowing your business down. The more specific you can be, the better we can help.
Depends on the service. Process analysis runs 2-3 weeks. Full workflow redesign and implementation can take 8-12 weeks. We're transparent about timelines upfront—no scope creep.
Occasionally, for the right fit. Most of our work is UK-based because process improvement benefits from being on-site, but we've done remote engagements for international clients.
Our sweet spot is 50-500 employees. Small enough that changes can happen quickly, large enough that process problems are genuinely painful. We occasionally work outside this range if the fit is right.
Fixed-price engagements with clear deliverables. You know the cost upfront. No hourly billing, no surprise invoices. If scope changes significantly, we discuss it before doing extra work.
No. Most engagements are project-based. Some clients return for additional work once they see results, but there's no obligation. We'd rather earn repeat business than lock you into a contract.
That's fine—most prospects aren't. During our initial conversation, we'll help you figure out what makes sense based on your specific situation. Sometimes the right answer is to start small and expand later.